Guest Feedback

July 2016

We had a fantastic time exploring the Golden Triangle followed by our adventure through Kerala. The organisation throughout our time in Northern India and Kerala was excellent – our itinerary included everything we wanted to see and all the locations we wanted to explore and the hotels were super. Thank you Kerala Moments for organising our tour and we are already recommending you to all our friends and work colleagues.

Mr & Mrs B.

May 2016

Kerala Moments was rated ‘excellent’ for every category and we were delighted to have received the following feedback: “I have attached your feedback form and I have to add my adventure was amazing and I saw and experienced far more than I imagined I would. I will definitely think about returning some time and will recommend you to anyone considering a trip to Kerala."

March 2016

Called personally to let us know that they had “the most absolutely fantastic and amazing time in Kerala – the driver was fabulous, all the hotels were excellent, the houseboat was a real ‘wow’ moment” and they would certainly recommend us to their friends and use our services again.

Mr & Mrs B

January 2016

Delighted to have just received fabulous feedback from Mr & Mrs S – who have rated their Kerala Moments Tour including Trip Planning, Trip Execution and Service Quality as Excellent with particular reference to their driver as being ‘a credit to your company – excellent, helpful and informative’.

2015 /2016 Kerala Tour Reviews

Golden Triangle Tour – “Trip of a Lifetime

 

Dear Sarah, Just a short email to let you know that we are back and had a very good time indeed. Whilst it was a fair amount of time in a car travelling it was worth it - a trip of a life-time. The programme and tours were just right - I don't think we missed much out in our 5 days (wished it could have been longer)!!

 

The agents, guides and driver were all excellent - and everything was on time and prepared. In terms of the Hotels we enjoyed the Hermitage in Jaipur the best - loads of character, excellent food and wonderful staff (the 2 other hotels were also very good it was just that the Hermitage had a little bit extra).

 

When I get organized I will try and send a few photos - but 'thank you' to you and your staff - we are very pleased indeed (going back to work yesterday was a shock). Regards, Alan

 

"Sarah was very helpful and organised an itinerary that showed us many sides of this fascinating area. Our ages and and drivers were very helpful and it was nice to have a car to ourselves rather than being herded on a tour bus. All the hotels were superb and the reception at each one was warm and friendly. Despite a puncture on the way to the airport our driver remained calm and got us there in plenty of time. If you want a bespoke tour and holiday then you could not do better than to contact Kerala Moments"

 

"We've travelled all over the World and can genuinely say our holiday in Kerala is by far the best we've had. Thanks in no small part to the wonderful organization of your Company. 100% recommendation to any prospective clients!"

 

Super feedback received from our guests returning from their Christmas and New Year Kerala Adventure - they would definitely recommend us to friends and family.

 

We really appreciated the prompt replies to any queries (however trivial). The friendly, knowledgeable information proved to be very helpful. On arrival it was reassuring to be met by Ginesh who was knowledgeable and efficient ..... We loved our accommodation - our room in the Brunton Boatyard overlooking the buswy waterways was fabulous - we could have remained on our balcony for hours watching the small boats and huge ships pass by. Aanavilasam - we cannot praise this hotel highly enough. The room (with pool) was gorgeous, the food delicious and the service exemplary. Pirko, the manager, took the greatest care to look after the smallest details - we loved it there! Marari Beach - very good. We thought our room (with outside bathroom) was very comfortable and the surrounding grounds beautiful. ..... What we really enjoyed however was our walk with Daniel through the butterfly garden. His passion for the birds, plants and butterflies was truly infectious ...

 

Beju (driver) was fantastic! From the moment we met him we felt in safe hands. Despite the terrible roads and often erratic driving around him we always felt comfortable on the sometimes long journeys. We learned so much about Kerala from him - he was very generous in sharing his knowledge and experience. He was truly committed to ensuring that we had a great holiday. We could not than him (or praise him) enough.

 

Recommendation: how likely are you to recommend Kerala Moments to your friends? - Definitely Yes

 

We have had a fantastic holiday - beyond our hopes and dreams. We appreciated the knowledgeable service both in the UK and in Kerala. Thank you so much.

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