Why Choose Kerala Moments?

S38a.jpg

Local Experts  

Let us share our fabulous Kerala Moments with you –  discover the hidden gems,  the stunning scenery, the spectacular views, the amazing wildlife - our local experts in Kerala have put together fabulous voyages of discovery enabling you to  uncover the true beauty of this unique and stunning country.

Personal Service

Your own personal driver – hotels hand picked for their wonderful locations and comfortable ambiance – locations selected to inform and amaze – this will be your special holiday – your precious time uncovering your unique Kerala Moments.

Flexibility

We give you the flexibility and independence to visit the places you want to see – your own special holiday in Kerala -  secure in the knowledge that our local staff will always be there.

Attention to Detail

Our ability to show you the true Kerala combined with the care and attention of our local team ensures you take home with you your very own memorable Kerala Moments from your own unique Kerala holiday.

Our Pricing

We offer the best possible prices every time - as every person is different so are our tours - every tour for all our clients has been created specifically for them to include their own areas of interest - all within their own budget.  Our promise to all our clients is that we will work with you to ensure you receive the Kerala Experience that you want at the best possible price we can give.  Our aim is to give you the service that we would want for ourselves so that you return from your tour having had a fabulous time with your very own special Kerala Moments and will recommend us to your friends.

Members of the Travel Trust Association - 100% safety for your peace of mind

Every Travel Trust Association member deposits your money into the Trust Account.  A Trust Account is a bank account designated to hold the customer's money.

Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor.  Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account.

In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association.

TTA will guarantee the financial obligation of its Members up to a  maximum any one passenger of £11,000.  So if you paid £2000 the TTA guarantee they will reimburse the loss of the £2000 where it is not available for you from the Trust Account.

Therefore the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid.  When you make a booking you will be supplied with a guarantee certificate - terms of which can be found on their website www.traveltrust.co.uk/guarantee.

Should the TTA member become insolvent in most instances your money will still be held within the TTA member's Trust Account by the designated Trustee and will be available to pay for your holiday.  If because of fraud or dishonesty the money is not there then the guarantee is available to reimburse your loss.  In some cases your holiday may continue as the providers or suppliers have already been paid.  Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned.  Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.